WATER DAMAGE REMEDIATION
What to Expect from the Professional:
Once the proper information is obtained, technicians will come to the site to take hygrometer readings, both inside and outside the home or business. A moisture meter, penetrating or non-penetrating, will also be used to determine the severity of the damage. That way it can be determined which parts of the building are wet and also how deep the water level goes. These sensors can also help to see if water has stopped in the main affected area or gone under the wall into the next room.
If water needs to be removed, the professional water damage remediator will come prepared to do everything necessary to remove it. Sometimes this may mean drilling a hole into the ceiling or an otherwise restricted space to let the water out and allow air to flow. Before any water extraction begins, the customer should be told of the extent of the damage, the types of equipment to be used and the length of time the operation might take. The customer will be given an opportunity to ask any questions and voice any concerns.
The customer will be presented with a written estimate and a Work Authorization Form to be signed. This will authorize the technicians to do the work as described and assure that payment will be made directly to the company. At the completion of the job, the customer will be asked to sign a Certificate of Completion.
If an insurance adjuster is involved, the professional water damage remediation company will be happy to work with the adjuster to speed the completion of the job and return your home to its proper state.
